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  • I’m unable to give location access permission to Slowly on my iOS device. How can I fix it?
  • I can’t publish my Open Letter. It shows “System Error.” How can I fix it?
  • I want to reply to my pen pal, but it shows my old letter in the draft. What should I do?
  • My profile shows the wrong location. How can I fix it?
  • The Gift Box is missing from my home screen. How can I fix this?
  • Why did I get a new letter notification, but no letter appears in the app?
  • I’m using the iOS app but cannot upload photos. How can I fix it?
  • I’m using the Android app but cannot upload photos. How can I fix it?
  • I just logged in and my profile is blank. All letters are gone! What happened?
  • I didn’t receive any notifications from Slowly. How can I fix it?
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