If you’re unable to upload photos in the Slowly Android app, here are some steps you can try to resolve the issue:
1. Check app permissions
Go to your phone’s Settings > Apps > Slowly > Permissions and ensure Storage and Camera access are turned ON. If they are OFF, please enable them and try attaching photos again.
2. Reinstall the app
If permissions are already ON, try deleting and reinstalling the Slowly app. Try not to install the app on external storage (like an SD card). Your account data is stored in the cloud, so you can log back in with your account to restore your history.
3. Try a different gallery app
In case there are compatibility issues with the default gallery, you can install a free app like Simple Gallery from the Play Store:
https://play.google.com/store/apps/details?id=com.simplemobiletools.gallery
After installing, try attaching a photo again and choose “Simple Gallery” when prompted.
4. Use Slowly Web as a temporary workaround
If you still have trouble on mobile, you can send letters and attach photos using the web version at:
If problems persist, please contact our support team with your Slowly nickname, device info, and ideally a screen recording to illustrate the issue. We're happy to help.
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