My Account
- How can I get verified on Slowly?
- What does the blue badge on a profile mean?
- Will I lose my letters if I reinstall the Slowly app?
- How can I reset a forgotten password?
- Why do I see an error when signing up with email?
- Can I temporarily deactivate my account and come back later?
- Can I restore my deactivated account?
- How can I update my login email?
- Why can’t I find my preferred payment method?
- Can I pay for Slowly Plus monthly instead of yearly?
- I’m having trouble logging in and see “Account not found.” What should I do?
- I forgot which email or login method I used to sign in to Slowly. What can I do?
- I no longer have access to the email I used to sign up. Can I recover my account?
- Can I merge my old Slowly account with my new one?
- Can I check the exact date I created my account?
- I’m changing to a new mobile device. How can I use Slowly on it?
- Can I log out from other devices for security reasons?
- Will Slowly delete my account if I don’t log in for a long time?
- I created my account using Apple Sign-in but I have now switched to Android. How can I log in to my Slowly account?
- I am a Plus member, when will I receive my monthly bonus coins?
- I deleted my account but can’t reuse the same email or nickname. Why?
- I want to request a refund. How can I do that?
- Can I recover my Slowly account if it was deleted a long time ago?
- Can I use Slowly for purposes other than personal use?
- How do I cancel my Slowly Plus subscription?
- I received the passcode email but cannot sign in. What should I do?
- How to set up an account password?
- What should I do if I didn’t receive the one-time passcode?
- How do I update my current location?
- How do I delete my account?