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Account & Privacy

My Account

  • How can I get verified on Slowly?
  • What does the blue badge on a profile mean?
  • Will I lose my letters if I reinstall the Slowly app?
  • How can I reset a forgotten password?
  • Why do I see an error when signing up with email?
  • Can I temporarily deactivate my account and come back later?
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Privacy & Safety

  • Can other users get my current location on Slowly?
  • How can I report an inappropriate advertisement?
  • Why is selfie verification required during sign-up?
  • How can I manage my Personalised Ads settings?
  • After I delete my account, will my letters also be deleted from my pen pals’ accounts?
  • Child Safety Standards Policy
See all 10 articles
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