How can I reset a forgotten password?

If you have set a personal password but cannot remember it, enter an incorrect password a few times. A “Forgot Password” button will then appear. Select it and follow the instructions to reset your password.

Please note that not every account has a personal password. Most accounts use a new one-time passcode (OTP) whenever the user signs in with email.

If you are waiting for an OTP, check your Spam or Junk folder. You may also wish to check whether Slowly emails are being blocked by your email provider, blocked-sender list or email filters.

If you still cannot receive the OTP, please email Slowly Support at support@getslowly.com. Include your account details, a clear description of the issue and, if possible, screenshots or a screen recording so we can assist you more effectively.