Getting Started
Meeting New Friends
- Will my friends be notified if I remove them?
- What is Sent:Received Ratio?
- What is Slowly ID?
- Why is my Auto-match disabled?
- How to accept a friend request?
- I accidentally deleted a friend. Can I get them back?
Writing a letter
- Can I edit a letter after it's sent?
- Can I read my friend’s letter while writing?
- What do those check marks mean?
- How to share photos with my friends?
- How do I share Audio Notes with my friend?
- If I sent a letter and deleted my account, would the letter reach my friend?
Receiving a letter
- What does the button “Decline” mean?
- I have too many friends! It’s overwhelming.
- My pen pal’s profile says “Account Deactivated.” What does that mean?
- My friend’s account is deactivated. Why?
- Why can't I read the new letter I received?
- How can I check my incoming letters in Slowly map?
Collecting Stamps
- What are "Stamps", and how can I obtain them?
- How can I gift a stamp to a friend?
- Will I receive a stamp from Time Machine or World Explorer that I already have in my collection?
- There is a blank image in my stamp collection. How can I resolve this issue?
- I received a new stamp from my friend, but I can't use it in my letter. Why is that?
- Can I use a stamp more than once?
Editing Account Profile
- I removed my zodiac sign. Can I add it back?
- How can I change my nickname or gender?
- How can I update the Topics of Interest on my profile?
- Can I hide my Sent:Received Ratio?
- How can I change the skin tone of my avatar in Slowly?
- How does the "Excluded Topics" feature work?