Getting Started
Meeting New Friends
- Will my friends be notified if I remove them?
- What is Sent:Received Ratio?
- What is Slowly ID?
- Why is my Auto-match disabled?
- How to accept a friend request?
- Why do Open Letter delivery rates change over time?
Writing a letter
- Can I edit a letter after it's sent?
- Can I read my friend’s letter while writing?
- What do those check marks on the corner of a letter mean?
- How to share photos with my friends?
- What should I write in my first letter?
- What is the maximum character limit per letter?
Receiving a letter
- What does the “Decline” button do?
- I have too many friends! It’s overwhelming.
- How can I accept a photo sharing request?
- How can I download the audio notes my pen pal sent to me?
- The delivery time is too short when I send letters to people in my country. Can I extend it?
- The delivery time is too long. Can I reduce it?
Collecting Stamps
- What are "Stamps", and how can I obtain them?
- Can missed limited-time stamps be unlocked?
- How can I find a newly purchased stamp?
- Why did my friend receive free location-based stamps when I did not?
- Can I gift a stamp to someone who blocked or removed me?
- Can I submit my own stamp design or illustration?
Editing Account Profile
- How can I change my nickname or gender?
- How can I change the greeting message in the chat bubble next to my avatar?
- How can I view my profile as it appears to others?
- How can I suggest a new avatar item?
- What is the difference between Common Topics and Other Topics?
- How can I update my avatar?
General
- Can I use Slowly on a desktop computer?
- How does Slowly choose between Celsius and Fahrenheit?
- What are Slowly Coins and how can I use them?
- How can I update the app interface language?
- How can I submit my Slowly Story?
- Can I use WeChat Pay or Alipay to make purchases on Slowly?