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  1. Help Centre - Slowly
  2. Getting Started

Getting Started

Meeting New Friends

  • Will my friends know if I remove them?
  • What is Sent:Received ratio?
  • What is Slowly ID?
  • Why is my auto-match disabled?
  • How to accept a friend request?
  • How can I hide or remove a friend?
See all 13 articles

Writing a letter

  • How do I share Audio Notes with my friend?
  • How to read my friend's letter while writing?
  • What do those check marks mean?
  • I sent a wrong letter. Can I delete it?
  • How to send photos to my friends?
  • When will my penpal receive my letter?
See all 11 articles

Receiving a letter

  • What does the button "Decline" mean?
  • I got too many friends! It's overwhelming.
  • Types of deactivated account
  • My friend's account is deactivated. Why?
  • I received a new letter but I can't read it. Why?
  • How can I check my letters in Slowly map?
See all 13 articles

Collecting Stamps

  • What is "Stamp" and how can I get one?
  • Will I receive a stamp that I already have from Time Machine or World Explorer?
  • There is a blank image in my stamp collection.
  • I got a new stamp from my friend but I can't use it in my letter.
  • Can I use a stamp more than once?
  • What are the differences between My Stamps and Stamps Collection?

Editing Account Profile

  • I removed my zodiac sign. Can I add it back?
  • How can I change my nickname/gender?
  • How to change the skin tone of my avatar?
  • How does "Excluded Topics" work?
  • How can I change my birthday?

About Slowly

  • Can I use Slowly on a desktop computer?
  • Is Slowly available on Huawei AppGallery?
  • How to use Slowly in landscape mode on my tablet?
  • What is Slowly?
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