If you cannot find a stamp you recently purchased, please try the steps below:
- Restart Slowly app
- Go to My Profile (your avatar in the bottom menu, or ☰ if you're using an older version of Slowly)
- Go to My Stamps
- Tap More ( … in the top right corner)
- Select Newly Added
Your most recently received stamps should appear near the top of the list.
If the stamp is still missing after restarting and sorting the collection, please email Slowly Support at support@getslowly.com.
When contacting us, please include:
- Your account details
- The purchase details
- A clear description of the issue
- Screenshots or a screen recording showing what happens, if possible
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