When you first launch the app, it may take a while to retrieve essential information from the server, including configuration files. Please be patient during this initial loading process.
If the app remains on the loading screen for an extended period, you might want to try the following steps:
- Check your internet connection to ensure it's stable.
- Clear the cache for the app.
- Consider reinstalling the app.
- Restart your device.
- Check our official Facebook or Twitter accounts for the latest news and updates on server status.
Should the problem persist, please don't hesitate to contact us at firstname.lastname@example.org. Include your nickname and device information in your message. We're here to assist!