Although we're trying our best to keep the server up and running, but sometimes things just happen. We apologise for the bad experience! Please stay tuned via our Facebook / Twitter for our latest news.
If you are facing connectivity issues repeatedly or more than once in a very short while, please don't hesitate to contact us by firstname.lastname@example.org with below information:
- Wifi or Mobile connection ( 2G, 3G, 4G or above? )
- What is your current location?
- What is your Internet Service Provider (ISP)?
- How often do you face this timeout issue? ( once per day? once per hour? )
We'll try to improve as much as we can for each case.